My Venting of Hospital Bills

A while ago we got a bill saying our payment was late. We have multiple bills combined together so that we just have one medical bill payment, and then we have the payment automatically taken out of our account. This is great when it works....except when it doesn't.

We kept getting a bill telling us that we hadn't paid. Baffled, Shane called the billing service. He was told that our money had been paying, but to an account that was paid in full. Logically, my brain thought, so why doesn't the money just go to the next bill in line?

No no, my friends, that would be TOO EASY!! No. It is not set up like that with this medical billing service. Once the bill is paid, it just keeps paying to that account until you realize it isn't paying down the amount. Then YOU have to call and tell them to switch it to the next account. Because, I know, like you, I have nothing else to do but call about bills all the time. It's so fun!

Now, counter that with a different hospital system...

We had to go to a hospital in a different system, we also had multiple bills, and we got a letter in the mail, telling us... "We noticed that you have multiple bills from our facility. To make it easier for you we combined all the bills together so you only have one payment until they are paid off. If you would like us not to do this please call..."

WOW.

So much easier!

I wish our other billing thing did the same thing. It's such a headache.